Privacy Policy
This Privacy Policy explains how AMENDIEM SUPPLY CHAIN SOLUTIONS LLC ("we," "our," or "us") collects, uses, and discloses information when you use our services, interact with us, or visit our online platform. We are committed to protecting your privacy and handling your personal data in an open and transparent manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant privacy legislation.
Who We Are
AMENDIEM SUPPLY CHAIN SOLUTIONS LLC is a logistics company specializing in comprehensive supply chain management and transportation solutions. Our registered address is 8630 KELSO DR, MAINEVILLE, OH, 45039.
Information We Collect
We collect various types of information to provide and improve our logistics and supply chain services. This includes:
- Personal Identification Information: Name, job title, company name, postal address, email address, phone number, and other contact details you provide when you inquire about our services, register for an account, or engage in business with us.
- Business Information: Details about your company, such as its legal structure, industry, and specific logistical needs, to tailor our supply chain solutions.
- Transaction Data: Information related to the logistics services you procure from us, including shipment details (origin, destination, contents, value), freight charges, payment information, and invoices.
- Technical Data: When you visit our site, we may automatically collect information about your device, including your IP address, browser type and version, time zone setting, operating system, and platform. This helps us understand how our site is used and improve its functionality.
- Usage Data: Information about how you use our site and services, such as pages viewed, navigation paths, and interactions with our online tools.
- Communication Data: Records of communications when you contact us via phone, email, or through our site.
How We Use Your Information
We use the collected information for various purposes, primarily based on legitimate business interests, contractual necessity, legal obligations, or your consent:
- To Provide and Manage Services: To deliver our logistics and supply chain management services, process transactions, manage shipments, and fulfill our contractual obligations.
- Customer Support: To respond to your inquiries, provide assistance, and resolve any issues you may encounter with our services.
- Improve Our Services: To analyze how our services are used, conduct research and development, and enhance the functionality and efficiency of our supply chain solutions and online platform.
- Marketing and Communication: To send you updates, promotional materials, and information about new services or offers that may be of interest to you, always in accordance with your preferences. You can opt out of these communications at any time.
- Security and Fraud Prevention: To protect our site, services, and customers from fraud, security threats, and other illegal activities.
- Compliance with Legal Obligations: To comply with applicable laws, regulations, legal processes, and governmental requests.
How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors and partners who perform services on our behalf, such as transportation carriers, warehousing providers, IT support, payment processors, and analytics providers. These parties are contractually obligated to protect your data and only use it for the purposes for which it was disclosed.
- Business Partners: In certain circumstances, we may collaborate with other companies to offer integrated services. We will only share information necessary for the provision of such joint services, and they will be bound by similar privacy obligations.
- Legal and Regulatory Authorities: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- In Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal data.
International Data Transfers
As a global logistics company, your data may be transferred to, and stored at, a destination outside of your country, including countries outside the European Economic Area (EEA) that may not provide the same level of data protection as your home country. When we transfer your information internationally, we take appropriate safeguards to ensure your personal data remains protected in accordance with this Privacy Policy and applicable data protection laws. This may include using standard contractual clauses approved by the European Commission, implementing binding corporate rules, or relying on other legally recognized transfer mechanisms.
Data Security
We implement robust technical and organizational security measures to protect your personal data from unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include encryption, access controls, regular security assessments, and employee training on data protection best practices. While we strive to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your Data Protection Rights
Depending on your location and the applicable data protection laws, you may have the following rights regarding your personal data:
- Right of Access: To request copies of your personal data we hold.
- Right to Rectification: To request that we correct any information you believe is inaccurate or incomplete.
- Right to Erasure ("Right to Be Forgotten"): To request that we erase your personal data under certain conditions.
- Right to Restrict Processing: To request that we restrict the processing of your personal data under certain conditions.
- Right to Object to Processing: To object to our processing of your personal data under certain conditions.
- Right to Data Portability: To request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below.
Cookies and Tracking Technologies
Our site may use "cookies" and similar tracking technologies to enhance your experience, analyze site usage, and support our marketing efforts. Cookies are small data files placed on your device. You can configure your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Please note that if you disable or refuse cookies, some parts of our site may become inaccessible or not function properly.
Third-Party Links
Our online platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
AMENDIEM SUPPLY CHAIN SOLUTIONS LLC
8630 KELSO DR, MAINEVILLE, OH, 45039
Phone: +1 (740) 787-2235
You also have the right to lodge a complaint with your local data protection supervisory authority if you believe your rights under data protection laws have been violated.